Nintendo continues to have problems with Joy-Con drift.
Nintendo faces another class action lawsuit over its Joy-Con drift, filed on behalf of a minor plaintiff in a Seattle court this month. The product had technical issues that have resulted in numerous legal disputes in the US and around the world. Joy-Con drift occurs when the controllers (joysticks) “drift”, causing a character or cursor to move randomly. Due to the large number of complaints, Nintendo has been offering free repairs for some time. However, the problem continued to appear on newer consoles like the Nintendo Switch Lite, and the repair effort did not help.
“This defect significantly affects the gameplay and impairs the core functionality of the Switch and Joy-Con controllers,” said the lawsuit in Seattle. “Despite its knowledge of the defect, Nintendo has not disclosed this essential information to consumers and routinely refuses to repair the joysticks for free when the drift defect manifests itself.”
The plaintiff’s attorneys in the most recent lawsuit set a technical breakdown conducted by an expert claiming that Joy-Con drift is caused by “wear and tear on the controller’s interior pads.” The lawyers also claim, “Nintendo is aware of the problem and is not providing adequate information to its customers.”
Photo by Enrique Vidal Flores on Unsplash
“When the steel brushes move back and forth inside the joystick, they rub off the soft carbon material from which the pad is made, which changes its electrical resistance and triggers the drift phenomenon,” the expert explained. “The difference in surface hardness between the steel brush and the carbon pad leads to excessive wear that accumulates on the steel brush tips. This transferred residue increases the wear and tear of the cushion. The wear and tear of the carbon (a known soft material) from the steel brushes (a known hard material) inevitably leads to failure of the joysticks. “
The lawsuit indicates that the problem arose within three months of the plaintiff’s purchase of a Nintendo Switch system. The controllers “were repaired by Nintendo, but failed again after a few more months.” The lawsuit states, “Nintendo fixed the controllers for a fee of $ 40,” and the minor used his own money. However, it did little to fix the problem.
The lawsuit includes images of the demolition as well as electron microscope images showing damage to the circuitry. It is alleged to have “illegal and unfair behavior” and consumer fraud.
A similar case, filed in Washington, has been heard, and another case, filed in California in October, is pending. The October case, filed by Luz Sanchez on behalf of her 10-year-old son, calls for $ 5 million in damages. “Within a year,” claimed the plaintiff, “the drift was so pronounced that the controllers for general gaming use were no longer functional.” Although Sanchez bought a replacement set, the new set started to drift noticeably within seven months.
The lawsuit states: “The defendant continues to market and sell the products with full knowledge of the defect and without communicating the Joy-Con Drift defect to consumers in terms of marketing, advertising or packaging. The defendant had a financial motive to hide the defect as it did not want to stop selling the products and / or had to spend a significant amount of money to fix the defect. “
Another class action lawsuit has been filed against Nintendo against Joy-Con
Nintendo faces another Joy-Con drift lawsuit
Mom and son seek $ 5 million in latest Joy-Con drift lawsuit against Nintendo